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Refund policy

Thanks for shopping at lydenco.
If you are not entirely satisfied with your purchase, we're here to help.

You have [7] calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refund will be processed in 3-5 business day(upon receiving the return items) if it was due to our internal mistake such as damages/wrong item and wrong size given.


Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your bank account (or original method of payment). You will receive the credit within a 3 -7 working days , depending on business day except weekend and public holiday

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us
If you have any questions on how to return your item to us, Do Whatsapp us at +60 16-613 4427